Privacy Policy
ThirtyOne Games Privacy Policy
Effective date: April 17, 2026
This Privacy Policy explains how ThirtyOne Games handles information in connection with our mobile games, website, and support communications. We keep our data practices limited and collect only what is needed to operate, improve, and support our games.
Information We Collect
Our games, including Roadie, are designed to be playable without creating an account with ThirtyOne Games.
We do not ask for your name, email address, phone number, contacts, photos, precise location, or other sensitive personal information to play our games.
If you contact us directly, we may receive the contact details and message content you choose to send us. We use that information only to respond to you and provide support.
Game Progress and Device Data
Our games may store gameplay progress, settings, unlocks, achievements, and purchase state on your device or through platform services such as Apple iCloud, Game Center, or the App Store when those features are enabled.
We may receive limited, aggregated, or diagnostic information from app stores and platform services, such as crash reports, performance information, install counts, purchase reports, and basic usage analytics. This helps us fix bugs, understand whether our games work correctly, and improve future releases.
Purchases
Our games may be freemium and may offer optional one-time in-app purchases for additional content, such as cars, worlds, or level packs. Purchases are processed by the app store provider, such as Apple. We do not receive your full payment card number or banking information.
We may receive purchase confirmation, product identifiers, transaction status, and related records needed to unlock content, prevent fraud, provide support, and keep our records accurate.
Advertising and Tracking
Our games are not designed to include third-party ads.
Our games are not designed to track you across apps or websites owned by other companies.
We do not sell your personal information.
If a future game includes advertising, analytics SDKs, or other third-party services that collect data, we will update this policy and the app store privacy disclosures before release.
How We Use Information
We use the limited information described in this policy to operate our games, save or restore progress, provide purchased content, respond to support requests, monitor stability, fix bugs, prevent misuse, and meet legal or app store requirements.
Sharing Information
We do not share personal information with advertisers or data brokers.
We may share information with service providers only when needed to operate our games, provide platform features, process purchases, host this website, respond to support requests, analyze crashes, or comply with law.
Platform providers, including Apple, may process information under their own privacy policies when you use their app stores, device features, purchase systems, iCloud, Game Center, or other platform services.
Children
Our games are intended for a general audience unless a specific app store listing says otherwise.
We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, contact us and we will take appropriate steps to delete it.
Data Retention
We keep support messages and related records only as long as needed to respond, maintain business records, comply with legal requirements, or resolve disputes.
Game progress stored on your device remains on your device unless you delete the app data, reset the game, or use platform sync features controlled by your device or account settings.
Your Choices
You can manage device permissions, analytics sharing, Game Center, iCloud, purchases, and app data through your device and app store account settings.
You can request access, correction, or deletion of personal information you have provided to us by contacting us. We may need to verify your request before acting on it.
International Users
ThirtyOne Games is based in the Netherlands. If you use our games or contact us from another country, your information may be processed in the Netherlands or other locations where our service providers operate.
Changes to This Policy
We may update this policy when our games, services, legal requirements, or data practices change. The updated version will be posted on this page with a new effective date.
Contact
For privacy questions or requests, contact ThirtyOne Games at hello@thirtyonegames.com.